Basic Tip: If not controlled/reviewed, using your stores’ capabilities and resources to ship from the store is an easy way for an employee to move unpaid-for merchandise out of your store. To combat/deter this – review any and all shipments made from stores and cross reference them to employee address files, receipts of sales made and/or known addresses to ensure no fraud has taken place.
Advanced Tip: If shipping from your store is a shared responsibility amount employee, one warning sign of possible fraud is the consistent request or action of a single associate to complete the task. To combat/deter this – ensure multiple associates share the responsibility of shipping from your store to your customers or add an approval/sign off at the end of the process before pickup is made at the store.
Basic Tip: Coupon stacking is a way for associates to fraudulently discount merchandise that they will then purchase at well below full retail value. To help deter this – set a limit or policy on the number of coupons that the register can take (depending on the register either by item or percentage of total transaction).
Advanced Tip: To identify potential incidents of coupon stacking – you can review discounts by transactions. For example: # of Coupons greater than # will show you potential transactions where associates took more coupons than items scanned.