Basic Tip: Fraudulent use of a credit card is overwhelmingly the #1 chargeback retailers are facing today. Some warning signs of possible fraudulent use of a credit card are: Selection of merchandise without paying attention to price, size or color or items and not trying them on if apparel and/or purchase of either large quantities or large dollar amount gift cards especially when it is not during a holiday.

Advanced Tip: Not fully EMV (Chip and Pin) compliant? One of the things you can do is to verify the last 4 digits of the physical card compared to what is shown on your register or receipt. If the numbers do not match – then either cancel or void the transaction and request another form of payment.

Wednesday, 12 October 2016 01:24

10-24-2016 - GRA's Weekly Loss Prevention Tips

Basic Tip: Coupon stacking is a way for associates to fraudulently discount merchandise that they will then purchase at well below full retail value.  To help deter this – set a limit or policy on the number of coupons that the register can take (depending on the register either by item or percentage of total transaction).

Advanced Tip: To identify potential incidents of coupon stacking – you can review discounts by transactions.  For example: # of Coupons greater than # will show you potential transactions where associates took more coupons than items scanned.

Contact Us

+1 (706) 202-9308
Thomas Beusse
Georgia Retail Association
1750 Powder Springs Rd, Ste 190
PMB 275
Marietta, GA 30064
thomas@georgiaretail.org